QuickBooks Error 15102: Methods to Easily Eradicate

To run the QB payroll function correctly, users need to install regular updates and maintenance releases. Problems while updating payroll can prevent users from accessing the feature. In such a scenario, QuickBooks error 15102 can pop up on your screen. This error code can arise due to many reasons, like poor internet connectivity. If you are getting QuickBooks error code 15102, you can follow the effective solutions provided in this article to address it.

You can reach out to us at 1-855-856-0042 to get assistance from our team of QB experts in case you are facing difficulty performing the steps or eliminating the error code on your own.

Possible Triggers for QuickBooks Payroll Error 15102

QuickBooks Desktop error 15102 can occur due to the following common reasons –

1. The internet connection you are using is very unstable or weak, which is interrupting the update process.
2. You have not set Internet Explorer as your preferred browser for running QB updates.
3. You are running QuickBooks in multi-user mode while running the payroll updates.
4. The download location path you are using is either incorrect or unavailable for updates.
5. You do not have sufficient permissions to perform payroll updates, and you need to use your admin privileges.

Recommended to read: How to fix QuickBooks Error 6000 83

Steps to Effectively Tackle QuickBooks Error Message 15102

QuickBooks payroll update error 15102 can be terminated by using the steps given below –

Step 1 – Verify Shared Download Location from the Product Information Window

You need to verify the shared download location to eliminate the update issues in QuickBooks.

1. Open QuickBooks, and go to the Helptab to click the Product Information
2. Note down the location where QuickBooks will save the downloaded file and from under the Helptab, click Update QuickBooks.
3. Now verify the download location under the Optionstab, and if the location is not correct, then change the location and select Yes for Shared Download, followed by clicking Save.
4. Lastly, rerun the update process in QuickBooks payroll to check if the error is dismissed.

Step 2 – Remap the Drive to a New Letter to Access the QB File

If the shared location is incorrect, you need to remap the drive to a new letter and access the company file to address QB error code 15102.

1. Close the QuickBooks Company Fileand remap your network drive to a new letter.
2. Open your company file by using the new mapped-drive letter and select the Help menu to click on the Update QuickBooks Desktop
3. From the Optionstab, turn the Shared Download Off and then turn it back On to use the new drive letter.
4. Click on Save & Closeand ensure that the tax tables are correctly updated to run the QB payroll updates again.

Conclusion

QuickBooks error 15102 can be easily dismissed by performing the steps given in this blog. If the error code persists, you can reach out to us at 1-855-856-0042 and get immediate assistance from our QB ProAdvisor professionals.

Also read: Actions to remove QuickBooks Company File Not Found issue