A Comprehensive Guide to QuickBooks Error 12007

A Comprehensive Guide to QuickBooks Error 12007
4 min read

The complexity of accounting makes use of QuickBooks a challenging task. Errors, such as QuickBooks error 12007, are possible. Error 12007 with an upgrade to QuickBooks 2009 might be difficult to resolve without professional help. Even if it might be difficult to fix, you should not stress over it.

Error 12007 during a QuickBooks update shows a misconfiguration in one of the QuickBooks files. The 12007 error is a common example of a registry issue within the user's operating system.

In case you are looking for a quick resolution because of the lack of time, our team is available 24/7 at 1.855.738.2784.

What Caused QuickBooks Error Code 12007?

  1. Your internet connection has problems, such as frequent outages or slow performance.
  2. The internet connection on this machine is not configured correctly for usage with QuickBooks.
  3. QuickBooks cannot access the internet for updates because of a Windows firewall or antivirus program.
  4. The Windows version of QuickBooks Desktop was not installed correctly.
  5. This might be caused by using an old version of QuickBooks.
  6. It is possible that the SSL option was deleted from the IE preferences.

For these reasons, customers may encounter the dreadful QB error of 1207. So keep reading if you are curious about what happens.

Recommended To Read: How To Resolve QuickBooks Error 6129

Solution 1: Check for connectivity and settings

Since QuickBooks can only connect to the Internet using Internet Explorer, it must be set as the default browser. However, you should also see if any alternative websites load well.

  1. Access the TLS 1.2 Utility by downloading it here.
  2. Check whether you are using a browser other than Internet Explorer as your primary browser.
  3. Ensure you can reach your bank's sign-in page and other secure sites outside of QuickBooks Desktop.

Note: Consult a computer or IT professional if you have trouble logging into a secure website using a method other than QuickBooks.

Solution 2: You must review the Internet Explorer settings

Sometimes, it can happen that Internet Explorer settings cause issues with downloading updates. To review your Internet Explorer settings:

  1. Close QuickBooks Desktop and launch IE.
  2. Select 'Internet Options' from the Tools menu.
  3. If you cannot locate Tools, try pressing the Alt key on your keyboard.
  4. Choose the World symbol under Security and lower the security level if it is greater than Medium-high.
  5. If you do not use the dial-up node (DUN) on the system, make sure the Never Dial a Connection option is selected under the Connections tab.
  6. Click the OK button.
  7. To do this, go to the Network tab, then click Automatically detect settings, and finally make sure the Use a Proxy Server box is unchecked.
  8. If you want to use a proxy server, make sure you write the whole IP and port number.
  9. Do not deselect Use a Proxy Server if the port number is anything other than 80.
  10. If you are testing with port 80, you may deselect the box.
  11. Choose the button labeled Ok.
  12. Select Restore Advanced Settings from the Advanced menu, and then under Settings, look for Use TLS 1.2 and make sure it is checked. 
  13. Click the OK button.
  14. It is time to log out of Internet Explorer and restart the system.

You may now launch QuickBooks Desktop and give the upgrade another shot.

It can happen that the solution provided here seems manually complicated for you. If you are looking for a quick resolution for QuickBooks error 12007, you can contact our support team at 1.855.738.2784. We have a team of experts that have been resolving such errors for millions of users.

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Kim Watson 2
Joined: 9 months ago
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