0x80070015 is a Windows Update error that results not because you have accumulated caches on your Registry or your hard drive is running out of space. It is a technical error that occurs when important files go missing. In this article, you will read about this error in detail and learn the troubleshooting steps to fix the same.
Understanding the Error
Windows 10 error code 0x80070015. You are likely to get this error when trying to install updates from Windows Update. The reason for the error is the unavailability of essential files. Sometimes, when you download and extract the installation files, certain files might need to be included because of some technical flaw. In that scenario, the installation process will be simple enough. It will show up errors. There are various errors possible in this situation. 0x80070015 is just one of the many Windows Update errors that may occur because of missing installation files.
The next possible reason behind this error is related to the license. If your Windows Update license has expired, you may also face this error. If the error is because of license expiry, then the error will occur while you log into your computer. In such a situation, you can see this error as a reminder indicating the expiry of your Windows Update license.
How to Troubleshoot the Error?
To troubleshoot this error, you can choose computer repair services or go for self-troubleshooting. On availing remote assistance, you can avail help from professional and experienced computer support engineers. However, the troubleshooting steps are simple. You can easily perform self-troubleshooting if you have a basic understanding of computers, their software and errors. On that note, the article describes the troubleshooting steps for this error.
Method 1: If the Error Occurs Because of the Missing Update Files
Download "Windows Update Troubleshooter" from the Microsoft website.
Right-click on the downloaded file and click 'Show in Folder.'
Once you see the downloaded file in the folder, right-click on it and click 'Open.'
Here, you might require providing your Administrator's password.
Type the password and run the 'Windows Update Troubleshooter.'
Once you have run the troubleshooter, try installing Windows Update updates.
This time the problems should get fixed.
Since 'Windows Update Troubleshooter' is an automated tool, it should be fine for any user with basic computer knowledge. However, if you find difficulty using the tool, go for online computer support services.
The abovementioned steps are for Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP.
Method 2: If the Error Is Because of License Issue
If you are getting this error while logging into your Windows, then you need to perform the following steps of troubleshooting:
Click the 'Start' button.
Click on 'Run.'
Type: regedit.exe on the Run box.
That will open the Registry Editor.
Now, expand the left-hand tree panel for the following key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Once the key opens, select the 'Run' key on the left panel.
In the right-hand panel, locate the 'MSC' data value.
Right-click the MSC value, and then click 'Delete.'
Conclusion
As the second method includes working with the Registry Editor, it can also be risky. Thus, attempt to self-perform this step only if you know properly about Windows Registry Editor. Otherwise, it is better to provide computer support services through remote assistance. However, method one, i.e. using the 'Windows Update Troubleshooter,' is easy, and you should be able to perform this method easily.
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