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NEW QUESTION 33
Universal Containers launched their Community built on the Napili template. They would like to update the Community with Live Agent support and additional menu option for Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?
- A. Create new Community profiles with the modified features and assign them to customers when the Community is ready for customers.
- B. Make changes to the existing Community after testing in a Sandbox and publish the Community when the changes are ready for customers.
- C. Build a new Community with required features after testing in a Sandbox and deactivate the existing Community
- D. Deactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox
Answer: D
NEW QUESTION 34
What are three ways you can maximize engagement within your Salesforce Community?
- A. Measure Community Success
- B. Establish Etiquette Rules
- C. Frequent Promotions
- D. Reputation Points & Levels
- E. Ompany Branding and a Custom Domain
Answer: A,B,D
NEW QUESTION 35
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:* Five active Communities* Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container* Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?
- A. Access all Communities via mobile browser using the Community URL
- B. Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
- C. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
- D. Access all Communities via Salesforce1 iOS app
Answer: B
NEW QUESTION 36
Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
- A. Preview the Community as a specific Community user in the preview mode of the Community builder.
- B. Log in as a customer to the Community with a Test customer login.
- C. Select the Community from the global header as an internal user.
- D. Choose Login to the Community as a User from the contact record in Salesforce.
- E. Select a Customer user record and select the Login option.
Answer: B,C,D
NEW QUESTION 37
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