voice bot (1)
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Teloz: Voice Bots in Call Centers Enhancing Customer Experience

Definition and Purpose of Voice Bots Voice bots, also known as AI voice bots or virtual agents, are advanced computer programs that utilize natural language processing (NLP) and speech recognition technologies to interact with callers in a call cent...

Teloz Cloud Contact center · 19 September 2023 · 8
Teloz: Voice Bots in Call Centers Enhancing Customer Experience