Teloz: Voice Bots in Call Centers Enhancing Customer Experience
Definition and Purpose of Voice Bots
Voice bots, also known as AI voice bots or virtual agents, are advanced computer programs that utilize natural language processing (NLP) and speech recognition te...
19 September 2023
·
0
· 8
·
Teloz Cloud Contact center
Teloz: The Future of Customer Support Voice Bots in Call Centers
Introduction to Voice Bots in Call Centers
In today's fast-paced business landscape, call centers play a pivotal role in ensuring efficient and effective customer support. As technology continues to...
15 September 2023
·
0
· 4
·
Teloz Cloud Contact center
Teloz: Unlocking Competitive Wholesale VoIP Termination Rates Expert Guide
Wholesale Voice over Internet Protocol (VoIP) termination refers to the process of routing and terminating voice calls using internet protocol networks. It enables businesses, service providers, and c...
02 September 2023
·
3
· 32
·
Teloz Cloud Contact center
Teloz: Unlock Cost-effective Communication with Wholesale VoIP Termination Rates
Defining the Essence of Wholesale VoIP Termination
Wholesale VoIP termination rates refers to the process of routing telephone calls from one carrier's network to another carrier's network over an Internet Protocol (IP) network. It involves the exchange of voice traffic between different telecommun...
19 August 2023
·
0
· 3
·
Teloz Cloud Contact center