Definition and Purpose of Voice Bots Voice bots, also known as AI voice bots or virtual agents, are advanced computer programs that utilize natural language processing (NLP) and speech recognition te...

Introduction to Voice Bots in Call Centers In today's fast-paced business landscape, call centers play a pivotal role in ensuring efficient and effective customer support. As technology continues to...

Wholesale Voice over Internet Protocol (VoIP) termination refers to the process of routing and terminating voice calls using internet protocol networks. It enables businesses, service providers, and c...

Defining the Essence of Wholesale VoIP Termination Wholesale VoIP termination rates refers to the process of routing telephone calls from one carrier's network to another carrier's network over an Internet Protocol (IP) network. It involves the exchange of voice traffic between different telecommun...