teloz (2)
Date Rating Views Comments Length

Teloz: Voice Bots in Call Centers Enhancing Customer Experience

Definition and Purpose of Voice Bots Voice bots, also known as AI voice bots or virtual agents, are advanced computer programs that utilize natural language processing (NLP) and speech recognition technologies to interact with callers in a call cent...

Teloz Cloud Contact center · 19 September 2023 · 8
Teloz: Voice Bots in Call Centers Enhancing Customer Experience

Teloz: The Future of Customer Support Voice Bots in Call Centers

Introduction to Voice Bots in Call Centers In today's fast-paced business landscape, call centers play a pivotal role in ensuring efficient and effective customer support. As technology continues to advance, traditional call center operations have u...

Teloz Cloud Contact center · 15 September 2023 · 4
Teloz: The Future of Customer Support Voice Bots in Call Centers