customer satisfaction (3)

Building an Effective Warranty Strategy: Part 1

In a world where every product purchase comes with some form of assurance, warranties have never been more vital. When consumers buy a product, they're not just investing in the item itself, but in the promise that the product will last. The need to...

Universal Latest News · 13 September 2023 · 2

How To Create A Remarkable Customer Experience (CX)

Customers today expect more than a competitive price and a great product. What they remember is how you made them feel — that’s the customer experience. Visit us here: “Khula”. Customer experience can make or break a business...

Universal Latest News · 16 August 2023 · 2

What Factors Could Affect Good Customers Satisfaction For 2023

Introduction Customer satisfaction is the ultimate goal of any business. It reflects how well a company does in satisfying customer needs and expectations. Customers are constantly changing. However, satisfaction is something they will always expect...

Cheenee Jean Ronquillo · 03 February 2023 · 6