computers
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Teloz: Voice Bots in Call Centers Enhancing Customer Experience
Definition and Purpose of Voice Bots Voice bots, also known as AI voice bots or virtual agents, are advanced computer programs that utilize natural language processing (NLP) and speech recognition technologies to interact with callers in a call cent...
Teloz Cloud Contact center · 19 September 2023 · 8
Teloz: The Future of Customer Support Voice Bots in Call Centers
Introduction to Voice Bots in Call Centers In today's fast-paced business landscape, call centers play a pivotal role in ensuring efficient and effective customer support. As technology continues to advance, traditional call center operations have u...
Teloz Cloud Contact center · 15 September 2023 · 4
Teloz: Unlock Cost-effective Communication with Wholesale VoIP Termination Rates
Defining the Essence of Wholesale VoIP Termination Wholesale VoIP termination rates refers to the process of routing telephone calls from one carrier's network to another carrier's network over an Internet Protocol (IP) network. It involves the exchange of voice traffic between different telecommunication service providers, enabling seamless commu...
Teloz Cloud Contact center · 19 August 2023 · 3Unleashing the Power: Chatbot Subscription for Seamless Customer Engagement
Definition of Chatbot Subscription In today's technologically advanced world, chatbots have become an integral part of many businesses' customer support and engagement strategies. A chatbot subscription refers to a service offered by companies or platforms that allows businesses to access and utilize chatbot technology for their specific needs. I...
sk3 country · 04 August 2023 · 3