Troubleshooting Guide: HP Printer Won't Connect to WiFi

4 min read

In today's digital age, printers have become an essential part of our daily lives. However, encountering connectivity issues can be frustrating, especially when your HP printer won't connect to WiFi. Fear not, as we've got you covered! In this blog post, we will walk you through some troubleshooting steps to help you resolve the WiFi connectivity problem with your HP printer.

  1. Check the Basics: Before diving into advanced troubleshooting, it's important to ensure that the basics are in place. Verify the following:
    a. Make sure your HP printer and WiFi router are powered on and properly connected to a power source. 
  1. Ensure that your printer is within the range of the WiFi network and there are no physical obstacles causing interference. Double-check that the WiFi network name (SSID) and password are correct.
  1. Restart Printer and WiFi Router: Sometimes, a simple restart can resolve connectivity issues. Begin by turning off your printer and unplugging it from the power source. Next, turn off your WiFi router and disconnect it from the power source as well. Wait for a few minutes, then plug in and power on your router followed by the printer. This process can refresh the network connection and fix any temporary glitches.
  2. Update Firmware and Drivers: Outdated firmware or printer drivers can cause compatibility issues, resulting in WiFi connectivity problems. Visit our website and check for any available firmware updates and printer driver updates specific to your printer model. Download and install these updates following the instructions provided by HP.
  3. Reset Network Settings on Printer: Resetting the network settings on your HP printer can often resolve WiFi connection issues. Access the printer's control panel and navigate to the "Network" or "Wireless" settings. Look for the option to reset the network settings or restore defaults. Once you have reset the settings, follow the on-screen prompts to reconnect your printer to the WiFi network.
  4. Adjust Router Settings: In some cases, certain router settings may interfere with the printer's WiFi connectivity. Access your router's settings through a web browser by entering the router's IP address. Disable any firewall or security settings that may be blocking the printer's connection. Additionally, ensure that the router is not set to operate in "Wireless-N only" mode, as this could prevent your printer from connecting. It's advisable to consult your router's manual or contact your internet service provider for specific instructions.
  5. Use the HP Print and Scan Doctor: HP provides a useful tool called "HP Print and Scan Doctor" that can help diagnose and fix printer connectivity issues. Download and install this free tool from the official HP website. Launch the program and follow the on-screen instructions to scan and resolve any WiFi connectivity problems with your HP printer.
  6. Contact our Support: If you have followed all the troubleshooting steps mentioned above and your Hp printer won't connect to WiFi, it's recommended to reach out to our customer support. Their technical experts can provide personalized assistance and guide you through more advanced solutions tailored to your specific printer model.


WiFi connectivity issues can be frustrating when you're trying to print important documents. However, by following the troubleshooting steps outlined in this blog, you can increase your chances of resolving the problem with your HP printer.

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HP Printer 2
HP Printer Assistant helps the users to maintain all the printing tasks.
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