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NEW QUESTION 46
Which four tools should be taken into consideration for Troubleshooting ECE issues? (Choose four.)
- A. Activity Audit
- B. Cisco Email and Chat Analyzer
- C. Service Activity Monitor
- D. Service Instance Monitor
- E. Router Email and Chat Viewer
- F. ECE LiteAgent
- G. ECE Agent toolkit Monitor
- H. Service Process Monitor
Answer: A,C,E,F
NEW QUESTION 47
Which two changes should be made in the calendar when changes in daylight savings occur? (Choose two.)
- A. Change the timezone at the user group level.
- B. Change the timezone at the department level.
- C. Change the timezone at the system partition level.
- D. Delete the existing shift label before creating a new one for daylight saving time.
- E. Adjust the start time and end time for all shifts.
Answer: D,E
NEW QUESTION 48
What are two required configurations when setting up user accounts and permissions? (Choose two.)
- A. All the servers must use the same domain account to install the software.
- B. Domain account is not mandatory to install the software. The local account with administrator privilege can be used.
- C. The ECE web server can be installed in DMZ and can have a different domain account.
- D. The ECE web server can be installed in DMZ and must use the same domain account.
- E. All the servers except the ECE web server must use the domain account to install the software.
Answer: B,E
NEW QUESTION 49
Which two media classes require configuration to be used in Enterprise Chat and Email? (Choose two.)
- A. ECE_Inbound
- B. ECE_Chat
- C. ECE_activity
- D. ECE_Email
- E. ECE_Default_Queue
Answer: B,E
NEW QUESTION 50
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