About 60% of the 4.95 billion people who use social media regularly are on Facebook. This number opens your eyes and confirms what you already know: everyone is on Facebook!
For that reason, we’ll now talk about how to get more and better Facebook reviews and why these reviews are so important!
Importance of Facebook Reviews
It’s clear that Facebook has a lot of users and a lot of power, but you might not think of it as a place where people go to read reviews of businesses as they do on Google Business Profiles through Google’s SERPs.
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You could be wrong, though! About 25% of people who are actively using social media do so to find out what other people think about a business. This may not seem like much compared to Google’s numbers, but it’s there and can hurt your online image.
So… What should you do?
Leveraging HighLevel for Facebook Reviews
Here comes HighLevel, your friend in reputation who can help you get more and better Facebook reviews.
HighLevel is a flexible marketing tool that can make many of your marketing tasks easier and more efficient, like creating reviews.
Let us see how this goes.
Requesting reviews
By adding custom prompts to your automatic routines, you can ask your customers for reviews without having to do anything.
Just think about it: a customer buys something, and then… bang! They get an immediate request for a review in their email or even as an SMS message.
As an extra tip, try to get people to do these reviews by giving them deals or free stuff. Not only does this get more people to leave reviews, but it also makes customers more loyal.
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Being on top of your reviews
BrightLocal says that 88% of people are more likely to use a business if they can see that they react to reviews.
In other words, you need to keep an eye on all of your reviews, whether they are good or bad.
Good news: once you connect HighLevel to your Facebook Business Account, your reviews will be instantly added to the chats tab. This way, you can reply to your customers and make your relationships stronger!
You can easily keep track of new reviews, react to feedback, and quickly fix any problems with the full set of review tracking and management tools that are available.
Want to use HighLevel’s tools to get more reviews on Facebook and improve your online image? Click the button below to start your free 14-day trial!
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