4 Simple Steps for Fixing QuickBooks Error 1311

4 Simple Steps for Fixing QuickBooks Error 1311
3 min read
02 December 2022

QuickBooks is a multi-functional accounting software which provides the users with outstanding tools & features for managing their business. QuickBooks assists business persons in comprehending their monthly & annual business status. Users can also export their financial statement designer to MS Excel. While these features help the users in saving their time and efforts, on the other hand, QuickBooks also generates some errors. These errors show up when users try to perform various functions in QuickBooks. One such error is QuickBooks Error 1311. This error occurs when users try to export their financial statement to MS Excel. Let us move ahead with this blog to know more about QuickBooks Error 1311.

In this blog, we will discuss QuickBooks Error 1311 & various causes due to which it occurs. Also, we will explain to you the methods to troubleshoot this error quickly. So, pay attention to the blog to know everything about QuickBooks Error 1311. In case of any query, talk to our certified QuickBooks experts. They will help you in resolving this error. You can reach to our experts at our toll-free number 1-855-856-0042.

What is QuickBooks Error 1311?

QuickBooks Error 1311 is a general error which comes when the users try to update their QuickBooks Desktop software or at times when they try to export their financial statement designer to Microsoft Excel worksheet. This error displays the following error message:

Error 1311: ‘’Source file not found: D:\ZF561407.CAB’ . Verify that the file exists and that you can access it."


QuickBooks Error 1311: “Source file not found ( name of the file ). Check that file exists, and that is accessible to you.”

What Are The Reasons Behind QuickBooks Error 1311?

  • Although there are multiple reasons due to which QuickBooks Error 1311 occurs but in this blog, we will discuss the most important and appropriate reasons.
  • If one or more than one files of QB desktop Installation are corrupted or damaged.
  • Also, when CD-ROM Drive is facing some problem in accessing the disk.

Recommended to read: How to fix QuickBooks keeps crashing

How to Fix QuickBooks Error 1311?

Step 1: At first, Install QuickBooks Desktop software from the local storage of your system.

Step 2: In the next step, restrict the access of CD ROM to local users.

Step 3: Now, check the compatibility issues between MS Office and QuickBooks.

NOTE: If you have an older version of Microsoft Office in your computer then go to Microsoft Official Download Page for downloading the latest version. Sometimes, the incompatible version of MS Office creates a problem in compatibility.

Step 4: In the end, close QuickBooks and then restart it. Check if Error 1311 still shows up or not.


This brings us to the end of this blog. We hope that the information shared by us will be useful to you in wiping out QuickBooks Error 1311. In case you have any query related to QuickBooks Error 1311, call our QB experts at our toll-free number 1-855-856-0042.

Also read: QuickBooks Error 6144 82 | Causes and Solutions Guide

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Allan Ramsay 2
Hi, I am Allan Ramsay, a professional Data recovery Engineer, working with Quickbooks Pro Advisors as a consultant from the past five years in the USA. I am a s...
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