nps (1)

Net Promoter Score (NPS) Calculator

Net Promoter Score (NPS) is a pivotal metric for businesses seeking to gauge customer satisfaction and loyalty. By assessing customers' propensity to recommend a business, NPS offers a concise yet powerful indicator of overall sentiment. The calculation process is straightforward: by tallying the number of promoters, passives, and detractors from...

SpdLoad · 19 April · 1