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Explain the Processes of ISO 20000 for ITSMS

A service management system (SMS) must be planned, established, implemented, operated, monitored, reviewed, maintained, and improved, according to the technical standard ISO 20000. For SMS certification, this standard offers a standardized high-level...

Punyam_consultant · 11 April · 1
Explain the Processes of ISO 20000 for ITSMS