iso 20000 standard (3)

What are the Critical Aspects of the ISO 20000 IT Service Management System (SMS) Policy?

By putting ISO/IEC 20000-1 standards into practice, a company can enhance its ability to provide services by increasing and improving customer trust and fostering a robust service foundation. Organizations that are structured by ISO/IEC standards wil...

john · 05 December 2023 · 1

What are the Most Common Myths About the ISO 20000 ITSM Standard?

The International Organization for Standardization (ISO) and the International Electoral Commission (ICE) created the international standard for IT service management, or ITSM, known as ISO 20000. The requirement for a majority of member countries to...

john · 30 October 2023 · 1

Be Prepared to Answer Questions Like These During the ISO 20000 Certification Audit

The ISO 20000 certification demonstrates to the business world that the information technology sector adheres to strict guidelines regarding service design, delivery, and ongoing development. We live in a digital age, therefore the company's informat...

john · 22 September 2023 · 1