iso 20000 (4)
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Explain the Processes of ISO 20000 for ITSMS

A service management system (SMS) must be planned, established, implemented, operated, monitored, reviewed, maintained, and improved, according to the technical standard ISO 20000. For SMS certification, this standard offers a standardized high-level...

Punyam_consultant · 11 April · 1
Explain the Processes of ISO 20000 for ITSMS

What Possible Futures Could IT Service Management Offer?

The International Organization for Standardization (ISO) framework, in particular ISO 20000-1, stands out as a crucial factor influencing the future in the changing world of modern business. This standard, which is centred on IT service management, i...

Danis Miler · 09 March · 1
What Possible Futures Could IT Service Management Offer?

Decoding ISO 20000 and ITIL: Understanding Differences, Comparisons and Advantages of ISO 20000

ISO 20000 certification shows the world that your IT department adheres to strict requirements for service design, delivery, and continuous development. The Ascent investigates ISO 20000 and its benefits. We live in a digital world, and your company...

Danis Miler · 10 January · 1
Decoding ISO 20000 and ITIL: Understanding Differences, Comparisons and Advantages of ISO 20000

What do You Mean by ISO 20000 ITSMS Plan and its Objectives?

You've probably heard the adage "Every journey begins with one step." If you are adopting an ISO 20000-based IT Service Management System (ITSMS), the first (or, at the very least, one of the first) steps would be to create an SMS strategy. What is...

Miana Charles · 21 October 2023 · 1
What do You Mean by ISO 20000 ITSMS Plan and its Objectives?