iso 10002 documents (2)

How to Promote Customer Satisfaction Through ISO 10002 Certification?

ISO certification is a must-have for businesses all around the world. There are several ISO Certification Standards that have been established particularly to manage certain business requirements. ISO 9001 Certification is a worldwide recognised cert...

Miana Charles · 15 December 2023 · 1

ISO 10002 Complaint Management System: Aspects of Complaints Handling that Document Addresses

Customers, as we all know, expect more and more from the services that businesses provide. And the competitors are trying much harder to match these expectations. ISO 10002, the international standard for customer satisfaction, allows busin...

john · 20 October 2023 · 1