iso 10002 document kit for customer satisfaction
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ISO 10002: Understand Importance, Implementation Tips and Scope
A standard and set of guidelines called ISO 10002 was developed explicitly for managing complaints. The standard can be used to address any complaint a company receives about a good or service, and it covers planning, design, operation, maintenance,...
Miana Charles · 18 October 2023 · 1
What Does Handling Customer Complaints According to ISO 10002 Mean?
Manage client complaints correctly, and you'll have a better chance of reaching their expectations. And you can swiftly turn client complaints into customer happiness, especially if you regard complaints as an opportunity to enhance what you do and h...
john · 05 September 2023 · 5