iso 10002
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How to Promote Customer Satisfaction Through ISO 10002 Certification?
ISO certification is a must-have for businesses all around the world. There are several ISO Certification Standards that have been established particularly to manage certain business requirements. ISO 9001 Certification is a worldwide recognised cert...
Miana Charles · 15 December 2023 · 1
ISO 10002: Understand Importance, Implementation Tips and Scope
A standard and set of guidelines called ISO 10002 was developed explicitly for managing complaints. The standard can be used to address any complaint a company receives about a good or service, and it covers planning, design, operation, maintenance,...
Miana Charles · 18 October 2023 · 1
What Does Handling Customer Complaints According to ISO 10002 Mean?
Manage client complaints correctly, and you'll have a better chance of reaching their expectations. And you can swiftly turn client complaints into customer happiness, especially if you regard complaints as an opportunity to enhance what you do and h...
john · 05 September 2023 · 5