customer engagement (4)

8 Uses of Artificial Intelligence to Improve Customer Experience Measurement

If you’re a marketer, you’re always looking for ways to improve the customer experience. And what better way to do that than with the help of artificial intelligence? AI can help you gather insights, target customers more effectively, and...

Universal Latest News · 19 April 2023 · 18 · 1

Understanding the Importance of Customer Engagement Strategies

In today's world dynamic and competitive business landscape, businesses must increase their growth through the use of various products and also build relations with the customers they want to cater to.  Therefore, it is of high importance for b...

Shane Debois · 16 November 2023 · 2

Why Your B2B Brand Needs a Digital Customer Engagement Strategy

In today’s dynamic business world, the wave of digitalization is sweeping across industries, with the B2B sector being no exception. As the reliance on in-person dealings dwindles and digital dialogues take center stage, B2B brands are compelled to revitalize their customer engagement strategies.  The digital realm unfolds a plethora o...

Shane Debois · 09 November 2023 · 1

How To Create A Remarkable Customer Experience (CX)

Customers today expect more than a competitive price and a great product. What they remember is how you made them feel — that’s the customer experience. Visit us here: “Khula”. Customer experience can make or break a business...

Universal Latest News · 16 August 2023 · 2