What are the Benefits of Salesforce Health Cloud for Your Business?

What are the Benefits of Salesforce Health Cloud for Your Business?
7 min read
22 September 2023

A transformative platform is emerging as medical care undergoes rapid change, with both technology and data playing a crucial role. Salesforce Health Cloud of VALiNTRY360 is one such platform.This comprehensive solution addresses the unique needs of providers, payers, pharmaceutical companies, and medical device manufacturers.The objective of this article is to explore the compelling reasons to choose Salesforce Health Cloud from VALiNTRY360 and the benefits it offers to various stakeholders.

What is Salesforce Health Cloud?

Salesforce Health Cloud is a revolutionary patient relationship system that harnesses the power of cloud technology to deliver intelligent, connected, and personalized communication within the healthcare sector. Designed specifically for clinical settings and compliant with FHIR standards, this platform ensures the secure exchange of clinical and non-clinical healthcare data. It brings together patients, payers, providers, administrators, and specialists, granting them real-time access to information on any device, at any time.

Key Features of Our Salesforce Health Cloud

Here are some key features of Salesforce Health Cloud that make it a compelling choice for healthcare investors:

1. 1-to-1 Customer Handling

Specializes in providing one-to-one customer relationship engagement, enabling personalized care.

2. Care Coordination

Streamlines care coordination among healthcare teams and providers.

3. Custom Mobile Apps

Allows the development of custom mobile applications for convenient patient access to healthcare services.

4. Contact Center & Home Health

Facilitates seamless communication between contact centers and home health services.

5. Patient and Member Engagement

Utilizes robust patient data models to consolidate essential information and provide a comprehensive view.

6. Utilization Management

Optimizes resource allocation and utilization with utilization management features.

7. EHR & Claim Integration

Ensures seamless exchange of critical healthcare data by integrating with EHR and claim systems.

8. Clinical Analytics

Leverages data-driven insights for informed decision-making and enhanced care quality.

9. Provider Relationship Management

Strengthens relationships with healthcare providers through effective management tools and real-time insights.

10. Customized & Secured Patient Community

Creates secure patient communities to foster engagement, support, and collaboration among patients and healthcare professionals.

11. Care Provider Locator

Assists patients in locating suitable care providers, improving accessibility to healthcare services.

12. Salesforce Shield for PHI Data

Ensures utmost security and compliance when handling sensitive PHI (Protected Health Information) data.

  1. Advanced Data Interoperability

Enables seamless data exchange between different systems, improving data accessibility and reducing operational complexities.

  1. Use AI to Surface Data Insights

Leverages the power of Artificial Intelligence to surface valuable insights from healthcare data, enabling data-driven decision-making.

Who is Our Target Audience for Salesforce Health Cloud?

VALiNTRY360 extends the benefits of Salesforce Health Cloud to three main categories:



Pharma Companies

Medical Device Companies

Benefits of Salesforce Health Cloud Provided by VALiNTRY360

Salesforce Health Cloud Benefits for Providers

360-Degree Patient's Data

Salesforce Health Cloud provides providers with a comprehensive and up-to-date view of each patient's information within a single unified platform. This includes patient profiles, current conditions, appointment history, care plans, and clinical interactions. Eliminating the need to switch screens enhances efficiency and patient care.

Intelligent Care Collaboration

The platform offers intelligent management tools that enable care teams and providers to prioritize tasks requiring immediate attention. This smart collaboration streamlines workflows and ensures timely and effective care delivery.

Personalized End-to-End Experience

Salesforce Health Cloud fosters secure patient communities, allowing real-time communication and coordination among the entire care team. This connectivity on any device enables personalized patient experiences and better outcomes.

Salesforce Health Cloud Benefits for Payers

Member Care Management at Scale

Payers gain access to a 360-degree view of member profiles, enabling them to understand the entire member journey from enrollment to service. This facilitates proactive risk identification, real-time integration, and personalized member care.

Personalized Member Services

The platform empowers payers to deliver personalized interactions and proactive support through intelligent recommendations. Agents access a knowledge base with real-time member information, leading to faster and more personalized support and case resolution.

Intelligent Care Management

Payers engage in personalized and proactive interventions with guided workflows, utilization management, and customized care plans. This empowers them to provide tailored care to each member's specific needs.

Salesforce Health Cloud Benefits for Pharma Companies

Scale Patient Engagement Processes

Pharmaceutical organizations can scale therapy-specific support programs, reducing operational costs, and accelerating patient access to therapies.

Personalize the Patient and HCP Experience

Pharma companies can meet patients and healthcare providers (HCPs) where they are, across their preferred devices in real-time, personalizing interactions and addressing individual patient needs more effectively.

Drive Patient Service Team Collaboration

Salesforce Health Cloud breaks down data silos and facilitates advanced integrations, ensuring seamless collaboration across teams. This accelerates innovation and ensures compliance with regulations.

Salesforce Health Cloud Benefits for Medical Device Companies

Empowering Sales and Account Teams

Centralizing essential information in Salesforce Health Cloud provides sales and account teams with quick access to critical data, including product details, customer interactions, and sales history. This centralization eliminates data errors and enables a seamless flow of information.

Account-based Forecasting

Salesforce Health Cloud's account-based forecasting feature empowers medical device companies to create accurate and insightful forecast models. This segmentation allows organizations to gain a deeper understanding of their target markets and construct sales strategies accordingly.

Drive Patient Connections Before and After Care

Salesforce Health Cloud's ability to create and scale patient programs proves invaluable for medical device companies aiming to strengthen patient connections both before and after care. This feature enables organizations to establish personalized and proactive patient engagement strategies that enhance the patient experience.

Reasons Why Your Business Should Invest in Salesforce Health Cloud from VALiNTRY360

As a healthcare business, investing in advanced technology is essential to stay ahead of the curve and deliver exceptional patient care. Salesforce Health Cloud, offered by VALiNTRY360, provides compelling reasons to make this strategic investment:

Unparalleled Patient-Centric Care: Salesforce Health Cloud puts patients at the center of care, enabling a comprehensive view of each patient's data in real time. This facilitates personalized and tailored care, leading to improved patient outcomes and enhanced satisfaction.

Seamless Collaboration and Care Coordination: The platform empowers care teams and providers with intelligent care collaboration tools, streamlining workflows and ensuring timely care delivery.

Enhanced Patient and Member Engagement: For payers and medical device companies, patient and member engagement is crucial for building lasting relationships. Salesforce Health Cloud's personalized engagement features strengthen these relationships.

Data-Driven Decision-Making: The platform provides actionable insights and clinical analytics, enabling data-driven decisions, proactive care, and optimized operations.

Secure and Compliant Platform: With a focus on security and data privacy, Salesforce Health Cloud ensures that sensitive patient information remains protected, complying with industry standards and regulations.

Scalability and Future-Readiness: Salesforce Health Cloud is a scalable solution that can adapt to changing needs and integrate seamlessly with other systems and technologies.

Enhanced Efficiency and Reduced Operational Costs: Centralizing and automating processes enhances operational efficiency, allowing teams to focus on high-quality care and improving patient experiences.

Salesforce Health Cloud from VALiNTRY360 empowers healthcare organizations to navigate complexities effectively, optimize operations, and deliver top-notch care. This strategic investment unlocks the full potential of healthcare technology, driving success, achieving better patient outcomes, and making a lasting impact in countless lives. Choose Salesforce Health Cloud for a transformative healthcare experience.

For more details please visit: VALiNTRY360 Or drop a mail at [email protected] to get a free quote.


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Emma Addison 2
Hello, my name is Emma Addison. I'm a Salesforce Developer, a hard working professional at VALiNTRY360. I am fortunate to work as a Salesforce developer at...
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