How to Fix QuickBooks Time Login Issues

QuickBooks Time, formerly known as TSheets, is a time tracking software that helps businesses manage their employee's work hours. However, like any other software, QuickBooks Time can experience login issues that can be frustrating for users. In this article, we will discuss some common QuickBooks Time login issues and how to fix them.

Issue 1: Forgot Password

If you have forgotten your QuickBooks Time password, you can reset it by following these steps:

1. Go to the QuickBooks Time login page and click on the "forgot password" link.
2. Enter your email address associated with your QuickBooks Time account.
3. Check your email inbox for a password reset link.
4. Click on the password reset link and create a new password.

Issue 2: Incorrect Login Credentials

If you are unable to log in to QuickBooks Time due to incorrect login credentials, try the following steps:

1. Ensure that you are using the correct email address and password to log in to QuickBooks Time.
2. Check if the "Caps Lock" or "Num Lock" keys are turned on or off.
3. Clear your browser cache and cookies and try logging in again.
4. Try logging in using a different browser or device.

Issue 3: QuickBooks Time Website is Not Responding

If the QuickBooks Time website is not responding, try the following steps:

1. Check your internet connection and ensure that it is stable.
2. Clear your browser cache and cookies and try accessing the website again.
3. Try accessing the website using a different browser or device.
4. Check if the QuickBooks Time website is down by visiting the QuickBooks Status Page.

Issue 4: Account is Locked

If your QuickBooks Time account is locked due to multiple failed login attempts, follow these steps:

1. Wait for 30 minutes to allow the account to unlock automatically.
2. Contact QuickBooks Time Support if the account remains locked after 30 minutes.

Issue 5: Two-Factor Authentication

If you are unable to log in to QuickBooks Time due to Two-Factor Authentication, follow these steps:

1. Enter your email address and password as usual.
2. When prompted for the Two-Factor Authentication code, check your email or phone for the code.
3. Enter the code to log in to QuickBooks Time.

In conclusion, QuickBooks Time login issues can be frustrating but can usually be resolved quickly. By following the steps outlined above, you should be able to fix most common login issues. If the issue persists, contact QuickBooks Time Support for further assistance.