How Can Technology Improve Incident Command Strategy?

How Can Technology Improve Incident Command Strategy?
2 min read
10 October 2023

Whenever we place an Emergency System, there will always be an incident command strategy that is a crucial part of managing any emergency situation. As more and more public safety agencies are embracing electronic incident command boards and other software tools, the technology might have a role to play in improving the overall response.

Let us tell you how.

Real-time decision making

Imagine if you first responders and dispatch team can get real-time updates around the situation. It will be a significant impact on the command strategy. As the conditions will change for the people stranded, the dispatch team can take actions accordingly and improve their flow. The real-time updates offer invaluable information to the dispatch team to send help at the earliest and contain the situation. Many incidents command software also integrated directly with computer-aided dispatch systems.

With this connection, it becomes easier to receive instant updated as the new information arrives. The strategy can be adapted based on the presence of new risk factors.

Long-term operations changes

With the advanced technologies in place, the incident commanders do not need to write down everything on the whiteboard manually. The public safety apps will help them keep everything in track. The technology will keep everything updated and timestamp every action taken by the commander. The technology can also help to create a command log that can be useful for future references.

Advanced technologies are always helpful in improving work in public safety agencies. It is time we adopt new technologies in our current emergency system to keep going.

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Joan Smith 2
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