Here's What You Need to Do If Cash App Money Sent to Wrong Account

Here's What You Need to Do If Cash App Money Sent to Wrong Account
3 min read

If you’ve accidentally sent money to the wrong person on Cash App, don’t worry. You can still get your money back with a few simple steps. First, it’s important to note that Cash App has no built-in feature for cancelling transactions. However, you can still get your money back if you act quickly. In this blog post, we’ll discuss how to get money back from Cash App if sent to the wrong person.

Here’s what you need to do:

  1. Contact the recipient: If you know the person you sent the money to, the first step is to contact them and ask them to return the money. Be polite and explain the situation. If they agree to return the money, the process is simple.
  2. Request a refund: If the recipient refuses to return the money, or if you don’t know them, you can request a refund through Cash App’s customer support. To do this, go to the Cash App home screen and tap the clock icon in the bottom right corner. Select the payment in question and tap the “…” icon. From there, select “Refund” and follow the prompts to submit your request.
  3. Contact Cash App customer support: If the Cash App refund process doesn’t work, you can contact Cash App’s customer support directly. To do this, open the Cash App home screen and tap on the profile icon in the upper left corner. Scroll down and select “Support” then “Something Else.” From there, select “Contact Support” and describe your issue. Ensure you include all relevant details and any evidence you have, such as transaction screenshots.

Frequently Asked Questions:

Q: How long does it take to get a refund from Cash App?

A: Cash App typically processes refunds within 10 business days.

Q: Can I cancel a Cash App transaction?

A: No, Cash App has no built-in feature for canceling transactions. You’ll need to request a refund or contact customer support.

Q: What if the recipient doesn’t return the money?

A: If the recipient refuses to return the money, you can request a refund through Cash App’s customer support.

Q: Can I get a refund if I sent money to the wrong phone number or email address?

A: If your Cash App money sent to wrong person on the phone number or email address, you must contact customer support to request a refund.

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Mark Henery 2
Joined: 1 year ago
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