What you have to know about different types of business phone systems

3 min read

Effective and dependable communication is essential for any business, so every company needs a unified communication system. One of the most common options is the Cloud phone Systems, which uses Voice over Internet Protocol (VoIP). It enables users to make phone calls through the internet and may be accessed from various devices and platforms, such as mobile apps, regular landlines, and desktop clients.

A phone system allows you to reach different employees by dialling other "extensions" of the primary number. Telephony can be set up with minimal effort by simply installing the necessary software on a server and linking the phones to the server over an IP network. Hence, mobile device Cyber security Logan involves safeguarding the information stored on the device itself and the endpoints and networking equipment to which it is linked.

What you have to know about different types of business phone systems

What is a hosted phone system?

Hosted Phone Systems are PBX that operates through IP (Internet Protocol) (VoIP). This IP telephony system is internet-based rather than on-premises and is hosted in a data centre. You can make or receive calls from inside or outside the office.

What Is a Cloud Phone System?

A cloud phone system is a hosted VoIP (Voice over Internet Protocol) platform for businesses like on SIP. Common security and telephony features in modern Cloud phone Systems include extension dialling, auto attendants, and conference bridges.

What is a softphone?

In its most basic definition, a softphone is a virtual telephone application. It enables users to make phone calls using a data connection on computers, smartphones, and tablets. Softphones allow call-making without the need for a physical phone.

The Benefits of Softphones

The advantages of softphone technology over conventional phone systems are numerous. The program combines traditional telephone functions with some novel ones.

  • Portability

By their very nature, softphone can be taken anywhere. Workers in remote locations or who travel frequently can now take their work cell phones. You're not restricted to your workstation in any way and can make and take calls just as easily from any place.

Even workers in a stationary office setting can benefit from mobility. Workers can now take calls anywhere, not just at their desks. Even when you have a packed schedule full of meetings that take you all over the office, you can still answer calls on any device, no matter where you happen to be in the building.

  • Privacy

You don't need another softphone app because your phone has a built-in function. OK, there are advantages. A softphone app on a mobile device allows you to take and make business calls without exposing your number or contact information to the public. With a Bring Your Device (BYOD) policy in place, confidentiality need not be compromised.

  • Efficiency

A softphone's efficiency is undeniable. An abundance of time-saving features, including drag-and-drop call transfers, visual voicemails, customizable voicemail-to-email forwarding, and alerts for incoming calls, are available to users through the intuitive interface. You may now easily and quickly manage all of your company's correspondence.


The appropriate telephone system for your company fits its size, requirements, and budget. Moreover, you should make sure the service supplier is trustworthy. If you need help, Fortinet Partner Brisbane is the company to call.

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