What is the Volaris Cancellation Policy?

What is the Volaris Cancellation Policy?
5 min read

Volaris, a renowned Mexican budget airline, provides domestic and international flights to multiple destinations. Despite striving to ensure a smooth travel experience for its customers, Volaris acknowledges the possibility of flight cancellations due to unforeseen circumstances. In such cases, it is important to understand the Volaris cancellation policy to avoid any confusion or unexpected charges.

Volaris Cancellation Policy Overview

Volaris allows passengers to cancel their flight reservations online or by calling the Volaris customer service centre. The airline offers flexible cancellation policies that vary depending on the fare type purchased by the passenger. Volaris provides two types of fares: Basic and Classic.

  1. Basic Fares: Passengers with Basic fares can cancel their flight reservation within 24 hours of purchase for a full refund. Volaris will impose a fee and provide the remaining sum as a credit voucher that passengers can use for future travel if they cancel their booking beyond 24 hours. The voucher Validity is one year.
  1. Classic Fares: Passengers with Classic fares can cancel their flight reservation within 24 hours of purchase for a full refund. Volaris will charge a fee and provide the remaining amount as a credit voucher for future travel if passengers cancel their booking after 24 hours. However, passengers who purchase a Classic Flex fare can cancel their flight reservations up to 2 hours before the scheduled departure time for a full refund.

Related to the above policies, Volaris provides a "Cancel for Any Reason" (CFAR) policy, enabling passengers to cancel their flight booking for any cause until four hours before the planned departure time. Volaris applies this policy to all fare types and allows passengers to obtain a credit voucher for future travel instead of a refund.

How to Cancel a Volaris Flight Reservation:

To cancel a Volaris flight reservation, passengers can do it online or by calling the Volaris customer service centre. For online cancellations, passengers can log in to their Volaris account, select the "Manage My Booking" option and follow the steps to cancel their flight reservation. For cancellations by phone, passengers can call the Volaris customer service centre and speak with a representative who will guide them through the cancellation process.

Overall, the Volaris cancellation policy offers flexible options for passengers to cancel their flight reservations in case of unforeseen circumstances. It is important to review the terms and conditions of the fare purchased before cancelling a flight reservation to avoid any unexpected charges or issues. By understanding the Volaris cancellation policy, passengers can enjoy a stress-free travel experience with Volaris.

Need to know about Volaris Airlines Cancellation.

  1. Time Frame for Cancellation: Passengers with Basic fares can cancel their flight reservation within 24 hours of purchase for a full refund. After 24 hours, a cancellation fee will apply, and the remaining amount will be issued as a credit voucher that can be used for future travel and is valid for travel up to one year from the date of issuance. Passengers with Classic fares can cancel their flight reservation within 24 hours of purchase for a full refund. After 24 hours, a cancellation fee will apply, and the remaining amount will be issued as a credit voucher that can be used for future travel. However, passengers who purchase a Classic Flex fare can cancel their flight reservations up to 2 hours before the scheduled departure time for a full refund.
  1. Cancel for Any Reason (CFAR) Policy: Volaris provides a "Cancel for Any Reason" (CFAR) policy as well, granting travellers the flexibility to cancel their flight booking for any reason up to four hours before the planned departure time. This policy applies to all types of fares and allows passengers to receive a refund in the form of a credit voucher that can be used for future travel.
  1. Cancellation Fees: The cancellation fee varies depending on the fare type purchased by the passenger. For Basic fares, the cancellation fee can be up to 100% of the ticket price. For Classic fares, the cancellation fee can range from $49 to USD 99, depending on the route and the fare purchased. Passengers who purchase a Classic Flex fare are not charged a cancellation fee.
  1. Refund Options: If passengers cancel their flight reservation within the allowed time frame, they can receive a full refund minus any applicable cancellation fees. Suppose a passenger cancels their flight reservation beyond the permissible timeframe. In that case, they will be given a credit voucher which can be utilised for future travel, given that the travel is concluded within a year from the date of issuance.

 

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