Southwest Airlines Unaccompanied Minor Southwest Airlines' Unaccompanied Minor Policy ensures safe travel for children aged 5 to 11. A service fee is applied per direction, and guardians must complete necessary forms and remain at the airport until the child's flight departs. Upon arrival, designated personnel assist the child until picked up by the designated adult.
Eligibility
Unaccompanied minors are typically children aged between 5 and 11 years old who are traveling alone or without an accompanying passenger who is at least 12 years old. Children younger than 5 years old are not eligible to travel as unaccompanied minors on Southwest Airlines flights due to safety regulations and our commitment to providing appropriate care and attention during travel.
Booking Procedures
Parents or guardians booking travel for unaccompanied minors must make reservations directly with Southwest Airlines. Bookings cannot be made online and must be completed via our reservations hotline or at a Southwest Airlines ticket counter. The following information is required at the time of booking:
-
Flight Details: The flight numbers, departure and arrival cities, and times for each flight segment of the journey.
-
Parent/Guardian Contact Information: Full names, addresses, and telephone numbers of the parent or guardian dropping off and picking up the child.
-
Designated Pick-Up Person: Information about the person(s) authorized to pick up the child at the destination, including their identification details.
-
Special Needs or Instructions: Any special instructions, medical conditions, or dietary requirements that Southwest Airlines should be aware of to provide adequate care during the journey.
Fees and Charges
Southwest Airlines charges a nominal fee for unaccompanied minors, which is in addition to the regular airfare. This fee covers the extra assistance and supervision provided to ensure the child's safety and comfort throughout the journey. Fees vary depending on the flight duration and are subject to change according to Southwest Airlines' fee policy at the time of booking.
Check-In and Documentation
On the day of travel, the parent or guardian accompanying the child to the airport must present the following documents at the Southwest Airlines check-in counter:
-
Proof of Identity: A valid government-issued photo ID for both the child and the parent/guardian responsible for checking them in.
-
Booking Confirmation: The confirmation number provided at the time of booking the unaccompanied minor service.
-
Contact Information: The contact details of the parent/guardian picking up the child at the destination.
Boarding and In-Flight Procedures
Upon arrival at the airport, the child will receive a special UM lanyard or badge to wear throughout their journey. Southwest Airlines personnel will escort the child through security and to the departure gate, ensuring they board the aircraft safely. During the flight, our flight attendants will keep a watchful eye on the unaccompanied minor, offering assistance and ensuring their comfort.
In-Flight Entertainment and Snacks
Unaccompanied minors are provided with age-appropriate entertainment options, such as coloring books, games, and access to Southwest Airlines' onboard WiFi streaming service, where available. Snacks and beverages are offered during the flight in accordance with Southwest Airlines' standard catering services.
Arrival and Pick-Up Procedures
Upon arrival at the destination airport, a Southwest Airlines representative will escort the child from the aircraft through the airport to the designated pick-up area. The person(s) designated to pick up the child must present a valid government-issued photo ID that matches the information provided at the time of booking. Southwest Airlines reserves the right to verify the identity of the designated pick-up person to ensure the safety and security of the child.
Emergency Procedures
In the event of flight delays, cancellations, or other unforeseen circumstances, Southwest Airlines will take appropriate steps to ensure the safety and well-being of unaccompanied minors. Our customer service team will notify the parent or guardian immediately and provide updates regarding alternative travel arrangements or accommodations as necessary.
Special Considerations
Southwest Airlines understands that each child is unique, and we strive to accommodate special needs or requests to the best of our ability. Parents or guardians are encouraged to inform Southwest Airlines of any specific requirements or concerns when booking the unaccompanied minor service to ensure that appropriate arrangements can be made.
Conclusion
Southwest Airlines is committed to providing a safe, comfortable, and enjoyable travel experience for unaccompanied minors. Our Unaccompanied Minor Policy reflects our dedication to maintaining the highest standards of care and customer service while ensuring peace of mind for parents and guardians. By following these guidelines and procedures, we aim to make every journey with Southwest Airlines a positive and memorable experience for our youngest travelers. For more information or to book the unaccompanied minor service, please contact our reservations hotline or visit a Southwest Airlines ticket counter at your earliest convenience.
No comments yet