Relevant Methods to Address QuickBooks Error 15240

Relevant Methods to Address QuickBooks Error 15240
3 min read

The 15000 series of errors usually arise while updating payroll and can prevent users from doing the same. One such error is the QuickBooks error 15240, which can occur due to many possible reasons, like insufficient permissions or outdated application. This error can prevent users from running the payroll function and needs to be addressed immediately. If you are getting the QuickBooks error code 15240, you can follow the steps given below to address it.

If you are unable to understand the steps or resolve the error message on your own, you can reach out to us at 1.855.738.2784 to get assistance from our QB technicians.

Possible Reasons and Causes for the QuickBooks Update Error 15240

QuickBooks Desktop error 15240 can occur due to many common factors, a few of which are listed below –

  1. You are not running QB as an admin while running the payroll updates, which is causing restrictions and access issues.
  2. You are running QuickBooks in a multi-user mode while installing the payroll updates, which is triggering the 15240 error.
  3. The QuickBooks Desktop version you are using is outdated, obsolete, or discontinued, which is causing compatibility issues.
  4. The Windows registry files might be broken or corrupted, and there might be other Windows registry issues in the system.

Easy Solutions to Terminate the QuickBooks Payroll Error 15240

QuickBooks error message 15240 can be reliably rectified by using the steps provided below –

Recommended To Read: How To Resolve QuickBooks Error 6190

Step 1 – Add Windows Permissions to the QB Installation Folders from the Security Tab

You need to provide sufficient permissions to the QuickBooks folders to run the update process correctly.

  1. Exit QuickBooks and go to the C drive to access the Program Files and find the Properties section to select it.
  2. From the Properties window, go to the Security tab and choose the Advanced option to ensure that the user is the owner of the folder, and if not, take ownership.
  3. For this, go to the Advanced Security Settings screen and add users in the Object Name field, followed by hitting OK.
  4. Next, mark the Replace Owner on Objects and Sub-Containers option and select Full Control to edit the permissions, and hit Apply and OK.
  5. Lastly, rerun QuickBooks and install the updates again to check the status of the 15240 error message.

Step 2 – Edit the Internet Settings from the Gear Tab and Select SSL

You can modify the internet settings by accessing the browser in the following manner –

  1. Open Internet Explorer and go to the Gear icon to select the Internet Options tab, and navigate to the Advanced section.
  2. Next, go to the Securities tab and select the Use SSL 2.0 option, followed by check-marking the Use SSL 3.0 box.
  3. Lastly, hit Apply and OK and rerun the QB update process to ensure that the 15240 error code is dismissed.


You can follow the steps given in this blog to address the QuickBooks error 15240. If the error persists, you can call us at 1.855.738.2784 to get assistance from our team of QB experts.

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