As an Amazon seller, receiving an inauthentic complaint or an intellectual property infringement violation can be a daunting experience. These complaints can lead to account suspensions, listing removals, and significant financial losses. In this blog post, we'll explore the different types of infringement complaints and provide guidance on how to address them effectively.
Inauthentic Complaint Violation
An Amazon Inauthentic Complaint violation occurs when a customer believes that the product they received is not genuine or authorized by the manufacturer. Amazon takes these complaints seriously and may suspend your account or remove your listings if they believe you are selling counterfeit products. To address an inauthentic complaint, you need to provide invoices or receipts from your supplier that cover your sales volume for the past 365 days.
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