EVERYTHING YOU NEED TO KNOW ABOUT QUICKBOOKS ERROR OLSU 1013

QuickBooks error OLSU 1013 is triggered when QuickBooks fails to connect with your financial institution or bank. It may occur when you have linked an inactive bank account for banking online in QuickBooks. Inappropriate setting of online banking can also encourage OLSU errors in QuickBooks. You may not be able to update your account information or download the latest transactions from your bank when this error occurs.

What Triggers QUICKBOOKS ERROR OLSU 1013?

• QuickBooks error OLSU 1013 can occur due to several reasons:
• The file from your bank is not cooperative with QuickBooks.
• Your bank may have changed their service offering to web.
• You need to acknowledge the pending alerts on your online bank account.
• You may be using outdated version of the QuickBooks desktop software .

Before getting started you must know

You need to contemplate a few mandatory points to make sure that the efficacy of the troubleshooting steps:

• Do not forget to backup your company file.
• You must update the QuickBooks Desktop to the most recent update.
• To perform the troubleshooting you must have a stable internet connection.
• Sign in to your online banking account to check your login credentials.
• Use the latest version of Internet Explorer.

Recommended to read: How to Resolve Quickbooks Error 12157

SOLUTIONS FOR THE RECTIFICATION OF QUICKBOOKS ERROR OLSU 1013

Step 1: Make Sure the Internet Security Settings are Properly Configured

Your bank and QuickBooks use TLS 1.2 security protocol to ensure that your data is secured while connecting to Internet Explorer.

• Open tools.
• Now click on the Internet Explorer option.
• Then Select the advanced option and scroll to the Security section.
• Check if you have TLS 1.2 and If not go to the box and select for turning it on.
• Then choose ok.
• Now you will need to exit all the applications which are running on your device.
• You have to restart your computer and then attempt to download your transactions.

IF THE ERROR IS STILL RISING YOU CAN TRY THE NEXT STEP:

Step 2: Checking the compatibility of your bank with the QuickBooks

You can try to download the transactions directly from the website of your bank.

Open the website of your bank instead of QuickBooks.
Now download your banks transaction in .qbo file and move the transactions to QuickBooks.

And If you still find it difficult to open the .qbo file in QuickBooks you will need to Contact your bank.

Still Need Help!

You can also deactivate the accounts holding online services and then for bank’s feed you will need to set them up. Just follow the simple steps mentioned above and there might be instances where you may not need to follow all of them to resolve the issue. In case, if the QuickBooks Error OLSU 1013 persists you can dial 1-855-856-0042 customer support.

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