How do healthcare BPO providers ensure data security and HIPAA compliance?

Healthcare is being reshaped by the digital age. A recent HIMSS Analytics report shows that 83% of healthcare organizations leverage Healthcare BPO Services to optimize non-core functions. This shift...
06 June ·
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· 2 · Alex S

How can outsourcing customer service help me meet high customer expectations?

In today's fiercely competitive e-commerce landscape, customer experience reigns supreme. 80% of consumers say a company's customer service directly impacts buying decisions. Exceeding customer expect...
17 April ·
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· 1 · Alex S